Privacy Policy

Privacy Policy

1. Introduction
FOLDED BOXES (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.foldedboxes.com , contact us via email (sales@foldedboxes.com ), or engage with our services as a business client or prospective partner.

By using our website or providing your information to us, you consent to the practices described in this policy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other international standards.

2. Information We Collect
We may collect and process the following types of personal data:

• Contact Information: Name, company name, email address, phone number, country, and shipping/billing address.
• Business Inquiry Details: Product specifications, order quantities, design files, and communication history.
• Website Usage Data: IP address, browser type, pages visited, and session duration (collected via cookies and analytics tools).

3. How We Use Your Information
We use your personal data solely for legitimate business purposes, including:

• Responding to inquiries and providing quotes or samples.
• Processing and fulfilling custom packaging orders.
• Communicating about order status, logistics, and after-sales support.
• Improving our website, services, and customer experience.
• Complying with legal obligations and export regulations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Sharing & Third Parties
Your information may be shared only with:

• Service Providers: Trusted logistics partners, freight forwarders, and payment processors who assist in order fulfillment and delivery (under strict confidentiality agreements).
• Legal Authorities: If required by law, regulation, or government request (e.g., customs documentation for international shipments).

All third parties are contractually obligated to protect your data and use it only as instructed by FOLDED BOXES.

5. International Data Transfers
As a China-based exporter serving global clients, your data may be transferred to and processed in countries outside your residence, including China. We implement appropriate safeguards (such as standard contractual clauses) to ensure your data remains protected in accordance with international privacy standards.

6. Data Security
We employ industry-standard technical and organizational measures—including encryption, secure servers, and access controls—to protect your personal information from unauthorized access, loss, or misuse.

7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements (e.g., tax and trade regulations), or resolve disputes. Typically, business inquiry data is retained for up to 3 years unless you request deletion.

8. Your Rights
Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent (where applicable).

To exercise these rights, please contact us at sales@foldedboxes.com . We will respond within 30 days.

9. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings, though this may affect site functionality.

10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated “Effective Date.”

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Representative at:

Email: sales@foldedboxes.com
Website: www.foldedboxes.com
Headquarters: Guangzhou, China

Thank you for trusting FOLDED BOXES as your global packaging partner.